I did a dial in to get the daylight savings time update on my R10. After that, it had to reboot and now is stcuk on a screen that says "Installing software update, this may take a few minutes." It stays there indefinitely - overnight, 18+ hours.
DirecTV sent me a new R15 and besides the fact that it has hard drive problems and they have to send me a 2nd new R15, I HATE IT.
Is there anyway to restore the R10 to factory settings on the reboot? I can't even get to a menu at all, and the box is unresponsive in the frozen update screen.
Any help, even advanced tinkering, would be appreciated. I can't imagine having to live with the R15.